We take great pride in our handbags, and you should too. If you don’t love your Hammitt when you get it, send it back – no need to explain why. After all, your handbag is your own personal expression. We will happily refund your purchase price and send you a postage-paid return label to thank you for thinking enough of us to give us a try. Being chill is just part of our Californian DNA. Life’s too short not to take a chance!
Should you decide to return your purchase, simply email your request for a return label to sales@hammitt.com within 30 days of receipt. Be sure to include your mailing address and telephone number, in case we need to reach you. Your return must be in its original, new and unused condition.
After 30 days
If your handbag becomes damaged or shows defects beyond our return period, email us at WeCare@Hammitt.com. Tell us what your problem is, and attach an image if you can. We will do our very best to make you happy as quickly as possible.
Exchanges
If you change your mind and would prefer another item instead, send us an email at sales@hammitt.com within 30 days of receiving your purchase. We will send you a postage-paid label to return your handbag. Your return must be in new, unused condition in order to ensure a full refund. Meanwhile, go ahead and order your preferred handbag as a separate transaction on our Web site.
Should you decide to return your purchase, simply email your request for a return label to sales@hammitt.com within 30 days of receipt. Be sure to include your mailing address and telephone number, in case we need to reach you. Your return must be in its original, new and unused condition.
After 30 days
If your handbag becomes damaged or shows defects beyond our return period, email us at WeCare@Hammitt.com. Tell us what your problem is, and attach an image if you can. We will do our very best to make you happy as quickly as possible.
Exchanges
If you change your mind and would prefer another item instead, send us an email at sales@hammitt.com within 30 days of receiving your purchase. We will send you a postage-paid label to return your handbag. Your return must be in new, unused condition in order to ensure a full refund. Meanwhile, go ahead and order your preferred handbag as a separate transaction on our Web site.
RETURNS
